Vergangene Vorfälle

We are analyzing a problem where the synchronization hangs on our site. We fixed it temporarily. However, it is possible that this error will occur again in the next few hours. Until late afternoon Michael is on the road at the Hamburg Triathlon. We will analyse the problem afterwards.

Update 7p.m. - We analyzed the problem and found the reason for the sync problems. We analyze these problems tomorrow in detail

Update 15/07/2018 - We analyzed the problem and fixed it so far. We are in contact with Polar for a solution of another problem we have stumbled upon.

Update 2p.m Polar is back - Activities getting synced in the next hours (their side is a bit slow in the moment)

Thanks guys for your support and understanding on this #FridayThe13th that didn't start as planned for us. Slowness may appear but sync and login issues are fixed. And thanks also for your suggestions on how we can improve our communications. We'll take a note :) Happy training!

Polar has an outage ongoing (Last checked 12a.m. UTC) No new connections to Polar Flow are possible, we are not able to transfer any new activity from Polar to RUNALYZE

Please check Polars Twitter Account for any updates for this issue

Mail from Polar:

We have a temporary unplanned service outage ongoing. Presently users are not able to transfer their sessions and activities to Flow web service. The issue also occurs as login problems. We're aware of the situation and we are working hard to get everything back to normal.