Sunday 14th April 2019

Suunto App Activity Synchronization Suunto Infrastructure problems

Information from Suunto

"This afternoon, we were one of a number of services that experienced a brief interruption in service that has caused a delay in activities syncing with Suunto app. We are investigating the issue. In the meantime, no action is required. Thank you for your understanding, we will keep you updated."

Information from RUNALYZE

Although we are getting several notifications about new activities we are not able to sync them. Last week we added a fix to have activities requeued when there is a problem with Suunto Servers. Unfortunately, this has not worked out as expected so far. We have now added another fix, which we could test right away. Activities that we couldn't import will be put back into the queue and we will try to process them regularly.

Update: Problem is resolved