Coros Sync for some users malfunctioned (Coros migrated data to eu servers)

Resolved — Fixed

Posted August 19, 2023 09:53 by Michael

Monitoring — We found an issue with connecting with the Coros API. Bit strange that it worked a long time and just failed suddenly (and not for everyone - we saw always an increasing number of new connections to the Coros API)

Posted August 03, 2023 12:50 by Michael

Monitoring — There is no "general" problem. What we see is a pattern when some people are trying to connect from Runalyze to the Coros API. We are waiting for a response by Coros to figure out the reason.

Posted August 02, 2023 10:37 by Michael

Investigating — No feedback from Coros until now. Wrote another mail

Posted July 08, 2023 10:43 by Michael

Investigating — We are looking into possible synchronization restrictions after Coros migrated some user data to the EU, according to a user report. We wrote a mail to Coros and are waiting for response

Posted July 04, 2023 11:05 by Michael