Aggregated data (eg.Performance Curves) & Poster generator fails or is delayed

Resolved — Everything still looks fine.

Posted February 05, 2023 13:43 by Michael

Monitoring — The process is "done" and everything is back to normal.

Posted February 04, 2023 19:16 by Michael

Monitoring — The fix was not enough. We found another reason for the delay. The processing of the fix is in progress and poster generator, tiles tool and performance curves should be available in a "speedy" version for everyone this evening. For the most ones earlier as the process goes through each account.

Posted February 04, 2023 08:33 by Michael

Monitoring — The fix was implemented. Poster generator is completely back and we are monitoring the situation.

Posted February 02, 2023 07:10 by Michael

Identified — Poster are generated again - Performance Curves should show up for almost all users. Tomorrow it will be more speedy again.

Posted February 01, 2023 16:45 by Michael

Identified — We have probably found the reason and currently working on a fix including moving some data to a more performant storage. This will take at least until tomorrow.

Posted February 01, 2023 16:35 by Michael

Investigating — In some cases the poster generator fails or is delayed. We are looking into this issue.

Posted February 01, 2023 16:09 by Michael