Affected services:

  • Heatmap-generation

Problem with updated/new generated heatmaps

Opened on Saturday 29th November 2025, last updated

Monitoring — If you still have a problem get in touch at support@runalyze.com (Please mention your username).

Posted by Michael

Monitoring — Reason was a technical upgrade. We fixed the problem.

Posted by Michael

Monitoring — Currently regenerating all heatmaps for all "valid" users. This will take some hours

Posted by Michael

Identified — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Michael